We strive to deliver your handcrafted and customizable products safely and on time. Here’s all you need to know about our shipping and delivery policies.
Shipping Locations
We currently ship across Denmark and selected European countries. For inquiries about shipping to other locations, please contact us.
International customers are responsible for paying any fees or taxes upon import in to their country. We do NOT include or charge these fees at checkout.
Processing Times
Personalized/custom orders: Up to 7-9 business days nationally (Denmark) and up to 12 business days internationally.
Shipping Methods and Costs
Shipping in Denmark: PostNord Parcel Locker – 55dkk
PostMyPack Home – 65dkk
Shipping Internationally:
Belgium – 75dkk
Bulgaria – 165dkk
Estonia – 165dkk
France – 75dkk
Greece – 215dkk
Ireland – 170dkk
Italy – 170dkk
Croatia – 170dkk
Latvia – 160dkk
Liechtenstein – 130dkk
Lithuania – 155dkk
Luxembourg – 65dkk
Monaco – 75dkk
Poland – 75dkk
Portugal – 165dkk
Finland – 105dkk
Nederland – 75dkk
Packaging Details
All orders are carefully packaged to ensure your items arrive in perfect condition.
Tracking Information
Once your order is shipped, you will receive a tracking number via email to monitor its progress.
Delivery Issues and Delays
If a delay occurs, we will notify you immediately. Please ensure your shipping details are accurate to avoid delivery issues.
Returns and Refunds
For returns or issues with your order, please visit our Returns and Refunds page for details.